OCI DigiTechDIGITAL AGENCY
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Automate • AI & Automation • From $1,500 • 2–5 weeks

Business Automation & AI Integration

Stop losing business to slow follow-up. We connect your forms, CRM, email, WhatsApp, sheets and support tools into automated flows — lead capture and routing, follow-ups, invoicing reminders, scheduled reports and AI chat assistants trained on your content — built with PHP webhooks and proven SaaS APIs, with logs that prove everything ran.

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What's included

  • Business Process Automation
  • Workflow Automation
  • CRM Automation
  • Lead Management Automation
  • Email Automation
  • WhatsApp Business API Integration
  • Google Sheets Automation
  • Automated Reporting
  • AI Chat Assistants
  • Quote & Booking Flows
  • Dashboards & Alerts
  • Third-Party Application Integration
  • Make.com Automation
  • Zapier Integration

You receive

  • Automation map of every flow
  • Built and tested integrations
  • AI assistant trained on your content (where scoped)
  • Delivery and error logging
  • Scheduled reports
  • QA test scripts
  • Team training video

Problems this solves

  • Enquiries wait hours for a human reply — after-hours ones go to competitors.
  • Leads fall through cracks between website, phone and WhatsApp.
  • Your team retypes the same data into three different tools.
  • Weekly reports eat half a day of manual compilation.
  • Nobody can prove which campaigns produce pipeline.

Business benefits

  • Reply in minutes, automatically — even after hours
  • Every enquiry routed, tagged and followed up automatically
  • One source of truth from website to CRM to sheets
  • Hours of copy-paste removed from your team’s week
  • Reports that compile themselves on schedule

Relevant technologies

Workflow Automation · coreCRM Integrations · supportedEmail Automation · coreWebhooks · coreWhatsApp Business Platform/API integrations · supportedGoogle Sheets Automation · supportedMake.com · supportedZapier · supportedScheduled Jobs and Background Processing · supportedAI Chatbots · supportedCore PHP · core

Only confirmed capabilities are listed — see the full technology catalog with honest labels.

How we deliver

  1. Discover — Goals, customers and success metrics in one call.
  2. Plan — Fixed scope, timeline and price — approved before we start.
  3. Design — Wireframes to hi-fi, with your feedback early.
  4. Build — Clean implementation with weekly staging demos.
  5. Launch — Checks, redirects, handover docs and training.
  6. Improve — 30-day support, then measure and iterate.

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Ideal for

  • Service businesses drowning in manual follow-up
  • Clinics and institutes managing admissions or appointments
  • Stores needing order and review workflows
  • Spreadsheet-driven teams ready to systematize

FAQ

Questions about Business Automation & AI Integration.

CRMs, email, Google Sheets, WhatsApp, and standard SaaS APIs via plain-PHP webhooks, Zapier or Make — mapped before anything is built. n8n is an emerging option we evaluate per brief.
Yes — click-to-chat routing is established work, and full WhatsApp Business API messaging is scoped per brief with template and cost guidance.
Yes. Assistants answer from your own content and hand off to humans when unsure; nothing auto-publishes without your approval.
Delivery logging, alerts and scheduled-report confirmations make failures visible and retried — and QA test scripts ship with every scope.

Discuss Your Project

Tell us your goal — bookings, sales, saved hours, rankings. Fixed quote within one business day.

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No pressure • Fixed pricing • 30-day support